Airline Customer Service Representative Training
- Part-time Certificate
- 16 weeks (112 hours) 3.8 months
- Tu & Th evenings from 6:30pm to 10:00pm
Canadian Tourism College's Airline Customer Service Representative training can help you develop the skills and knowledge needed to become a first-class customer service representative. The Airline Customer Service Representative Certificate program trains students for jobs as airline customer service agents, passenger ticket agents or airline operations at an airport. With a mix of classroom theory and hands-on practical training, the program prepares students for long-lasting careers in airports, cruise ship terminals, travel agencies or tour companies.
To increase employment options within the airline industry, students may choose to enhance the Airline Customer Service Representative program by combining it with the Flight Attendant Pre-Employment Diploma. As well, if you are looking to diversify your skill set and move quickly into supervisory and management positions, the Airline Customer Service Representative Certificate program at Canadian Tourism College can also be paired with number of diploma programs, such as the Travel & Tourism Business Management Diploma or the Travel & Tourism Diploma.
Airline Customer Service Representative Training OverviewThe Airline Customer Service Representative Certificate program at Canadian Tourism College in Vancouver and Surrey is the first step to a life-long career in the airline customer service industry. The program introduces students to all aspects of tourism customer service, preparing them for a multitude for jobs and day-to-day situations.
The Airline Customer Service Representative Certificate program will introduce students to:
- The Airline Industry
- The International Fare Construction & Procedures
- Customer Service Skills
- Assisting Travelers with Disabilities
- Resume Building and Interview Techniques
- The Apollo GDS Airline Reservation System
- And More
Request free information from CTC’s Airline Customer Service Representative Certificate Program
With more and more passenger traffic at major airports around the world, the demand for well-trained, qualified Airline Customer Service Representatives has increased. Take advantage of these opportunities now. Contact Canadian Tourism College today to request more information or book a tour of our campuses.