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2 seats remaining for our fall intake

*Program has been approved for delivery by the registrar of the Private Training Institutions Branch (PTIB). **International Students: This program is not eligible for Postgraduate work permit program (PGWPP). To be eligible for a PGWPP you must transfer to one of our pathway institutions. For more details, please visit our international students page.


Download – Hospitality Program Handout

More than just hotels — think resorts, restaurants, cruise ships, and more! Get the skills and knowledge in all the key areas of hospitality, including human resources, accounting, marketing, and food and beverage. Our Hospitality programs offer students the opportunity to train and gain knowledge in key areas of the Hotel and Resort Management industry. Focusing on Human Resource Management, Accounting and Marketing along with training on direct operations such as Food and Beverage and Resort Management. Gain expertise and knowledge which directly links with the business today.

Each course area is broken down into the key components and with industry career days and guest speakers to compliment the subjects. This academic experience offers great diversity and depth and equips the student with the skill set required to ensure success in every operational area of hospitality organizations. Students will divide their time between working on assignments, reports or presentations, reading, listening to class lectures, and field trips. We run our Hospitality programs in a dynamic and structured manner, with interactive and interesting material that is shared by professionals in the business.

See what CTC graduates have to say about this program! Visit the Meet Our Alumni page.


Program Options

Hospitality Certificate (Co-op option available)
Hospitality & Resort Business Management Diploma (Co-op option available)


Hospitality Certificate (Co-op option available)

Hospitality Certificate Courses

Total program duration 272 hours (13 weeks)

Human Resource Management
Learn why human resources is an important aspect of business management and be guided through an overview of current human resource practices.
Accounting for the Hospitality Industry
Learn how to track and record all important activities regarding the creation of monetary inflows of sales revenue and monetary outflows of expenses resulting from operating activities.
Hospitality Sales & Marketing
Understand the concepts of sales and marketing and gain effective strategies and practical applications critical in today’s hospitality industry.
Resort Management
Gain an overview of the resort industry operating in the various market places today and explore both the impact of development on operations along with managing the operation in various settings. Additionally, the uniqueness of timeshare resort operations, specialty resorts, cruise ships, and casinos will be discussed.
Food Operations Service
Develop an understanding of restaurant business plans, restaurant profiles, and restaurant operations including control and overall profitability.
Food Operations Management
Gain the skills to become an effective food service manager in a highly demanding environment.
Field Trips
Learn first-hand by touring facilities, meeting industry professionals, and considering career options.

Hospitality Certificate with Co-Op

Total program duration 544 hours (26 weeks)

Students must complete 272 hours of paid work experience in addition to the courses listed above, for a total of 544 hours.
 

Hospitality & Resort Business Management Diploma (Co-op option available)

Hospitality & Resort Business Management Diploma Courses

1020 hours (47 weeks) including 160 hours of practicum

Resort Management
Gain an overview of the resort industry operating in the various market places today and explore both the impact of development on operations along with managing the operation in various settings. Additionally, the uniqueness of timeshare resort operations, specialty resorts, cruise ships, and casinos will be discussed.
Organizational Behaviour
Allows you to better understand the changing work place and how this effects the overall work place structure. Additionally, you will gain the knowledge, skills and abilities relating to values and self-leadership while demonstrating emotional intelligence.
Accounting for the Hospitality Industry
Learn how to track and record all important activities regarding the creation of monetary inflows of sales revenue and monetary outflows of expenses resulting from operating activities.
Human Resource Management
Learn why human resources is an important aspect of business management and be guided through an overview of current human resource practices.
Food Operations Service
Develop an understanding of restaurant business plans, restaurant profiles, and restaurant operations including control and overall profitability. Learn how to conform to food safety regulations particularly in food and beverage departments within the hospitality sector.
Food Operations Management
Gain the skills to become an effective food service manager in a highly demanding environment.
Hospitality Law
Explore why understanding hospitality law underpins the way in which all hospitality organizations conduct their day-to-day business. This course is designed to give you an overview of procedures and practices relating to the concepts of federal and case law.
Career Development
Resume preparation, interview techniques, life skills, and the correct use of grammar in a cover letter will all be covered in this course.
Hospitality Supervision
Gain an understanding and theoretical application of the framework for Supervision and the management process.
Hospitality Security Loss and Prevention
Learn the theoretical application of the role of security and loss prevention in the hospitality industry. You will acquire the necessary skills to implement management policies and procedures as required by the industry. Gain a perspective on how to understand and contribute in a positive and professional way to work with guests and other members of the community who have a disability.
Front Office Procedures
Explore the complex relationships between departments, technological advances, and unique front office tools. Learn about guest services in detail along with concepts involving property management systems and related applications.
Housekeeping Management
Learn how the housekeeping department functions, how it fits into the complete hotel and its key responsibilities and duties.
Hospitality Industry Computers
Develop hands-on practical skills learning Hotellinx, the commercial front office software management system used in large North American and European properties. This will enable you to transfer from a college environment to a commercial environment.
Hospitality Sales and Marketing
Understand the concepts of sales and marketing and gain effective strategies and practical applications critical in today’s hospitality industry.
Convention Management & Special Events
Explore the world of conventions from a property perspective as well as an event planning perspective and learn all aspects of managing events along with personal growth and confidence building activities, team dynamics and motivation.
Field Trips*
Learn first-hand by touring facilities, meeting industry professional, and considering career options.

Hospitality & Resort Business Management Diploma with Co-Op

Total program duration 1880 hours (94 weeks)

Students must complete 940 hours of paid work experience in addition to the courses listed above. 

Employment Opportunities

A career in hospitality can take you anywhere from a five-star luxury resort, a cruise ship, or the very midst of a large-scale event. With education and experience in this field, you can create a career catered to your specific interests and skills. The options are endless! The following are some examples:

  • Concierge
  • Guest Services Agent
  • Resort / Cruise Ship Staff
  • Meeting/Convention/Event Planner
  • Human Resources
  • Food and Beverage Management
  • Lodging Management

Meet Our Hospitality Instructors

Hospitality Programs - Instructor Patrick Akuagwu

Patrick Akuagwu


Patrick is a hospitality specialist with a background in the education management industry who has held positions in hotel management, revenue analysis, and front office. He is a dedicated education professional with a Master of Business Administration – MBA focused in Hospitality & Tourism Management from University of Guelph.

Patrick’s Blog

Find out more about Patrick and his experience in the industry by reading his blog:


Alwyn

Alwyn du Plessis


Alwyn has more than 20 years’ experience internationally in the Hospitality industry. His career began in South Africa with the Kerzner Group of hotels at their Casino resorts as a guest services manager, followed by a move to the UK as a property manager for luxury estates. He then traveled to California, working for a small luxury boutique hotel in the Alexander and Napa Valley area as concierge for the wine country. Alwyn then gained valuable experience in the North American industry working in Yosemite National park fulfilling several hospitality positions. After his experience in the USA, he spent several years in The United Arab Emirates, working again for the Kerzner group at the luxury resort One and Only Royal Mirage Dubai as their Quality and Training Manager. Raffles Dubai was the next stop in his career as Training and Development Manager in the Human Resources Department. He pursued a career in Asia Taipei in English Language training within the Education industry as a TOEFL and GEPT instructor for an extended period immersing himself in Asian Culture. He eventually became a Canadian citizen and has now been working as a CTC Hospitality instructor since April 2019. Alwyn enjoys sharing his experience with enthusiasm and passion gathered from all over the world, helping students to start off on their own path of discovery.


Chantal Jones


Chantal has a true passion for hospitality, fueled by a natural desire to serve. Her 25-year career focused primarily on front office management including leading the guest services team at the largest hotel in Vancouver, the Sheraton Wall Centre. She worked for the Westin Bayshore Hotel, Amica Mature Lifestyles (retirement community), and most recently was the Director of Rooms at the award-winning Westin Wall Centre. She loves to share her many experiences with students to prepare them for the real world of hospitality.

 


Hospitality Programs –  Alumni Testimonials

Hospitality Programs - Graduate Angelica Genovese-Arbic

“Helped me gain the skills I needed to achieve my career goals.”

“When I came to CTC I was unsure of my career goals and did not like the conventional post secondary school system, but CTC provided small class sizes with lots of one on one time with the teacher which was a huge bonus for me. By the time I had finished the diploma program, my career goals were very clear and I felt confident in my training. While I was in school I started working at Cascades Casino in Langley, and was part of the grand opening team for the new restaurant Match Eatery and Public House.”

– Angelica Genovese-Arbic

Program: Hospitality and Resort Management
Year Graduated: 2014
Current Employment: Match Eatery & Public House at Cascades Casino

Want to see what other Hospitality alumni are up to?


Hospitality Programs - Graduate Ben Meadows

“Gave me the tools to grow & excel”

“CTC gave me the tools to not only get a job with Celebrity Cruises, but grow and excel in my department. I have been able to travel around the world while gaining essential work experience.”

– Ben Meadows

Program: Hospitality
Year Graduated: 2015
Current Employment: Celebrity Cruises

Want to see what other Hospitality alumni are up to?


Student Life

See what our student Erica has to say about her experience in the Hospitality and Resort Business Management Diploma program!


Hospitality Programs - Graduate Erica

“Canadian Tourism College has rekindled my passion for learning and love for school”

I did not exactly have a blast in high school so after finishing high school, I was not looking forward to spending another few years at some college. Now I enjoy learning but I don’t need, or even want, all the extra ‘fluff’ of a college kid life. By that I mean dorm rooms, football games, pep rallies etc. I come from a low income family which means I could barely afford to go to post secondary let alone all of the costs associated with maintaining an average college kid’s social life. My goal was to get my education and be able to say I did it.

The ideal college for me offers quick courses, time crunching schedules but still offers the capability and flexibility to work and maintain an income for myself. This is exactly what I found offered at Canadian Tourism College!” Read Erica’s full blog here.