Next program intake in June 2020

*Program has been approved for delivery by the registrar of the Private Training Institutions Branch (PTIB). **International Students: This program is not eligible for Postgraduate work permit program (PGWPP). To be eligible for a PGWPP you must transfer to one of our pathway institutions. For more details, please visit our international students page.


Download – Travel and Tourism Program Handout

If you love people, like to learn about different cultures, and are customer-service oriented, one of our travel and tourism programs could be for you! We will help you build a diverse set of skills to work in the different travel and tourism sectors – think land, air, or sea. Our diploma programs both have a 5 star level endorsement from the Association of Canadian Travel Agencies (ACTA).

See what CTC graduates have to say about this program! Visit the Meet Our Alumni page.


Diploma and Certificate Program Options

Travel & Tourism Business Management Diploma
Travel & Tourism Business Management Diploma with Co-op
Tourism Certificate
Tourism Certificate with Co-op


Travel & Tourism Business Management Diploma (Co-op option available)

 

Travel & Tourism Business Management Diploma Program Courses

Total program duration 1020 hours (47 weeks) including 160 hours of practicum

Accommodations
Discusses the various types of accommodations around the world, codes and language commonly used in the industry, as well as relevant calculations.
Airline Industry
Provides you with the knowledge and skills to counsel and sell airline related products in a retail or wholesale business environment.
Amadeus
Amadeus is one of the major Global Distribution Systems in the world. This course will teach you everything you need to know about making airline reservations.
Technology Business Communications
Learn how to handle and understanding the communication process at the work place, communicate effectively using technology, and develop the written and verbal skills to present your opinion in an assertive manner.
Career Days (4 in Total)
Get exposure to the travel and tourism industry through onsite visitations or guest speakers.
Career Development
Resume preparation, interview techniques, life skills, and the correct use of grammar in a cover letter will all be covered in this course.
Ground Transportation
Focuses on providing you with the knowledge and skills to counsel and sell rail, auto, and motor coach related products in a retail or wholesale business environment.
Group Travel Design
Learn all the necessary steps to confidently plan, organize, sell, and operate a group tour.
International Fare Structures
Learn how to calculate international airfares and counsel clients on the best routing and price that meets their needs.
Lifestyle Tourism
Learn the ins and outs of the various niche markets that are an essential component of today’s tourism industry.
Marine Transportation
Gain the knowledge and skills to counsel and sell cruise products. Learn the difference between mass market and specialty cruises plus what the current trends are.
Microsoft Office Business
Learn the fundamentals of Microsoft Excel, Word, PowerPoint, and Outlook – the most commonly used programs in businesses.
Professional Selling Skills
This unit provides you with the knowledge and skills to identify a client’s needs, match the correct product, and close the sale.
SABRE Red
The SABRE Computer Reservation course provides you with the knowledge and skills to complete a travel reservation using the live SABRE Red reservation system to book airline flights, hotel reservations, and ground transportation.
Total Client Management
Learn the importance of documentation, health requirements, travel insurance, and the process for changing airline tickets.
Tour Guiding
Provides you with the knowledge and skills to research, compose, and deliver a local city tour.
Tourism Industry
Discusses the various types of travel, codes of conduct expected of employees, key terminology used within the industry, the growth of tourism, and the professional development of employees.
Tourism Research Project

This is a self-driven project with little supervision, intentionally designed to build self-motivation skills. This will help build time management, stress management, and priority setting skills.
Tours
Become familiar with tour operators and their insurance products as well as the way to combine products to create a customized itinerary.
World Destinations 1-3
The World Destinations parts 1-3 provides you with the knowledge and understanding of key tourism destinations, their major attractions and geographical point across the globe.

 

Travel & Tourism Diploma Program with Co-Op

Total program duration 1912 hours (98 weeks)

Students must complete 956 hours of paid work experience hours in addition to the courses listed above, for a total of 1912 hours.

Tourism Certificate (Co-op option available)

Tourism Certificate Program Courses

Total program duration 240 hours (12 weeks)

Airline Industry
Provides you with the knowledge and skills to counsel and sell airline related products in a retail or wholesale business environment.
Amadeus
Amadeus is one of the major Global Distribution Systems in the world. This course will teach you everything you need to know about making airline reservations.
International Fare Structures
Learn how to calculate international airfares and counsel clients on the best routing and price that meets their needs.
Total Client Management
Learn the accounting procedures of IATA airlines as they would be handled in an IATA appointed travel agency and the accounting principles used in an agency or tour wholesaler environment.
SABRE Red
The SABRE Red Computer Reservation course provides you with the knowledge and skills to complete a travel reservation using the live SABRE Red reservation system to book airline flights, hotel reservations, and ground transportation.
Professional Selling Skills

Provides you with the knowledge and skills to sell travel products and provide excellent customer service. Also included are the processes related to marketing for the hospitality and tourism industry.
Career Days (4 in Total): Get exposure to the travel and tourism industry through onsite visitations or guest speakers.

Tourism Certificate Program with Co-Op

 

Total program duration 480 hours (24 weeks)

Students must complete 240 hours of paid work experience in addition to the courses listed above, for a total of 480 hours.