Now enrolling for January

6 seats remaining in Vancouver
7 seats remaining in Surrey


Overview

More than just hotels — think resorts, restaurants, cruise ships, and more! Get the skills and knowledge in all the key areas of hospitality, including human resources, accounting, marketing, and food and beverage. Our Hospitality programs offer students the opportunity to train and gain knowledge in key areas of the Hotel and Resort Management industry. Focusing on Human Resource Management, Accounting and Marketing along with training on direct operations such as Food and Beverage and Resort Management. Gain expertise and knowledge which directly links with the business today.

Each course area is broken down into the key components and with industry career days and guest speakers to compliment the subjects. This academic experience offers great diversity and depth and equips the student with the skill set required to ensure success in every operational area of hospitality organizations. Students will divide their time between working on assignments, reports or presentations, reading, listening to class lectures, and field trips. We run our Hospitality programs in a dynamic and structured manner, with interactive and interesting material that is shared by professionals in the business.


Program Options

Hospitality Certificate (Co-op option available)
Hospitality & Resort Business Management Diploma (Co-op option available)


Hospitality Certificate (Co-op option available)

 

Hospitality Certificate Courses

Total program duration 272 hours (13 weeks)

Human Resource Management
Learn why human resources is an important aspect of business management and be guided through an overview of current human resource practices.
Accounting for the Hospitality Industry
Learn how to track and record all important activities regarding the creation of monetary inflows of sales revenue and monetary outflows of expenses resulting from operating activities.
Hospitality Sales & Marketing
Understand the concepts of sales and marketing and gain effective strategies and practical applications critical in today’s hospitality industry.
Resort Management
Gain an overview of the resort industry operating in the various market places today and explore both the impact of development on operations along with managing the operation in various settings. Additionally, the uniqueness of timeshare resort operations, specialty resorts, cruise ships, and casinos will be discussed.
Food Operations Service
Develop an understanding of restaurant business plans, restaurant profiles, and restaurant operations including control and overall profitability.
Food Operations Management
Gain the skills to become an effective food service manager in a highly demanding environment.
Field Trips
Learn first-hand by touring facilities, meeting industry professional, and considering career options.

Hospitality Certificate with Co-Op

Total program duration 544 hours (26 weeks)

Students must complete 272 hours of paid work experience in addition to the courses listed above, for a total of 544 hours.


Hospitality & Resort Business Management Diploma (Co-op option available)

 

Hospitality & Resort Business Management Diploma Courses

1020 hours (47 weeks) including 160 hours of practicum

Resort Management
Gain an overview of the resort industry operating in the various market places today and explore both the impact of development on operations along with managing the operation in various settings. Additionally, the uniqueness of timeshare resort operations, specialty resorts, cruise ships, and casinos will be discussed.
Organizational Behaviour
Allows you to better understand the changing work place and how this effects the overall work place structure. Additionally, you will gain the knowledge, skills and abilities relating to values and self-leadership while demonstrating emotional intelligence.
Accounting for the Hospitality Industry
Learn how to track and record all important activities regarding the creation of monetary inflows of sales revenue and monetary outflows of expenses resulting from operating activities.
Human Resource Management
Learn why human resources is an important aspect of business management and be guided through an overview of current human resource practices.
Food Operations Service
Develop an understanding of restaurant business plans, restaurant profiles, and restaurant operations including control and overall profitability. Learn how to conform to food safety regulations particularly in food and beverage departments within the hospitality sector.
Food Operations Management
Gain the skills to become an effective food service manager in a highly demanding environment.
Hospitality Law
Explore why understanding hospitality law underpins the way in which all hospitality organizations conduct their day-to-day business. This course is designed to give you an overview of procedures and practices relating to the concepts of federal and case law.
Career Development
Resume preparation, interview techniques, life skills, and the correct use of grammar in a cover letter will all be covered in this course.
Hospitality Supervision
Gain an understanding and theoretical application of the framework for Supervision and the management process.
Hospitality Security Loss and Prevention
Learn the theoretical application of the role of security and loss prevention in the hospitality industry. You will acquire the necessary skills to implement management policies and procedures as required by the industry. Gain a perspective on how to understand and contribute in a positive and professional way to work with guests and other members of the community who have a disability.
Front Office Procedures
Explore the complex relationships between departments, technological advances, and unique front office tools. Learn about guest services in detail along with concepts involving property management systems and related applications.
Housekeeping Management
Learn how the housekeeping department functions, how it fits into the complete hotel and its key responsibilities and duties.
Hospitality Industry Computers
Develop hands-on practical skills learning Hotellinx, the commercial front office software management system used in large North American and European properties. This will enable you to transfer from a college environment to a commercial environment.
Hospitality Sales and Marketing
Understand the concepts of sales and marketing and gain effective strategies and practical applications critical in today’s hospitality industry.
Convention Management & Special Events
Explore the world of conventions from a property perspective as well as an event planning perspective and learn all aspects of managing events along with personal growth and confidence building activities, team dynamics and motivation.
Field Trips*
Learn first-hand by touring facilities, meeting industry professional, and considering career options.

Hospitality & Resort Business Management Diploma with Co-Op

Total program duration 1880 hours (94 weeks)

Students must complete 940 hours of paid work experience in addition to the courses listed above. 

Employment Opportunities

A career in hospitality can take you anywhere from a five-star luxury resort, a cruise ship, or the very midst of a large-scale event. With education and experience in this field, you can create a career catered to your specific interests and skills. The options are endless! The following are some examples:

  • Concierge
  • Guest Services Agent
  • Resort / Cruise Ship Staff
  • Meeting/Convention/Event Planner
  • Human Resources
  • Food and Beverage Management
  • Lodging Management

Meet Our Hospitality Instructors

 

instructor-nesha-milicevic

Nesha Milicevic, BHM


With over 30 years in the industry, Nesha has gained international experience in a variety of positions in some prestige Hotel chains (InterContinental, Starwood, Le Meridien), as well as a few independent properties. He also gained event management, marketing, and consulting experience, working for some world leading companies in their respective fields. He was a General Manager for a couple of different properties and has also held Director of Operations and Revenue Management positions. Nesha has travelled the world extensively, and lived in different countries around the world, giving him great exposure to various cultures and traditions, as well as education. He is a natural leader/teacher, enthusiastic, energetic, but most importantly, professional in everything he does, and these traits he passes along to his students.


John Fiorini

John Fiorini


John is an experienced hospitality professional who has moved into working in the education management industry. He is a strong operations professional with a wealth of knowledge to share with his students in areas such as Food & Beverage, Customer Service, Hospitality Management, and Sales.


Student Life

See what our student Erica has to say about her experience in the Hospitality and Resort Business Management Diploma program!



“Canadian Tourism College has rekindled my passion for learning and love for school”

I did not exactly have a blast in high school so after finishing high school, I was not looking forward to spending another few years at some college. Now I enjoy learning but I don’t need, or even want, all the extra ‘fluff’ of a college kid life. By that I mean dorm rooms, football games, pep rallies etc. I come from a low income family which means I could barely afford to go to post secondary let alone all of the costs associated with maintaining an average college kid’s social life. My goal was to get my education and be able to say I did it.

The ideal college for me offers quick courses, time crunching schedules but still offers the capability and flexibility to work and maintain an income for myself. This is exactly what I found offered at Canadian Tourism College!” Read Erica’s full blog here.