More than just hotels – think resorts, restaurants, cruise ships, and more! Get the skills and knowledge in all the key areas of hospitality, including human resources, accounting, marketing, and food and beverage.


Program Options

You can choose to take a certificate with co-op work experience, diploma, or a diploma with co-op work experience.

  • Hospitality Certificate – Total program duration 272 hours (13 weeks)
  • Hospitality Co-Op Certificate – Total program duration 544 hours (26 weeks) including 272 hours of instruction and 272 hours of Co-Op
  • Hospitality & Resort Business Management Diploma – Total program duration 1020 hours (47 weeks) including 160 hours of practicum
  • Hospitality & Resort Business Management Diploma with Co-Op – Total program duration 1880 hours (94 weeks) including 940 hours of Co-Op

Hospitality Certificate – Total program duration 272 hours (13 weeks)
Hospitality Co-Op Certificate – Total program duration 544 hours (26 weeks) including 272 hours of instruction and 272 hours of Co-Op

Accounting for the Hospitality Industry: Learn how to track and record all important activities regarding the creation of monetary inflows of sales revenue and monetary outflows of expenses resulting from operating activities.

Food Operations Management: Gain the skills to become an effective food service manager in a highly demanding environment.

Food Operations Service: Develop an understanding of restaurant business plans, restaurant profiles, and restaurant operations including control and overall profitability.

Hospitality Sales & Marketing: Understand the concepts of sales and marketing and gain effective strategies and practical applications critical in today’s hospitality industry.

Human Resource Management: Learn why human resources is an important aspect of business management and be guided through an overview of current human resource practices.

Resort Management: Gain an overview of the resort industry operating in the various market places today and explore both the impact of development on operations along with managing the operation in various settings. Additionally, the uniqueness of timeshare resort operations, specialty resorts, cruise ships, and casinos will be discussed.

Field Trips: Learn first-hand by touring facilities, meeting industry professional, and considering career options.


Hospitality & Resort Business Management Diploma – 1020 hours (47 weeks) including 160 hours of practicum
Hospitality & Resort Business Management Diploma with Co-Op – 1880 hours (94 weeks) including 940 hours of Co-Op

Accounting for the Hospitality Industry: Learn how to track and record all important activities regarding the creation of monetary inflows of sales revenue and monetary outflows of expenses resulting from operating activities.

Assisting Travelers with Disabilities: Gain a perspective on how to understand and contribute in a positive and professional way to work with guests and other members of the community who have a disability.

Basic Food Safety Training: Learn how to conform to food safety regulations particularly in food and beverage departments within the hospitality sector.

Career Development: Resume preparation, interview techniques, life skills, and the correct use of grammar in a cover letter will all be covered in this course.

Convention Management & Special Event Planning: Explore the world of conventions from a property perspective as well as an event planning perspective and learn all aspects of managing events along with personal growth and confidence building activities, team dynamics and motivation.

Food Operations Management: Gain the skills to become an effective food service manager in a highly demanding environment.

Food Operations Service: Develop an understanding of restaurant business plans, restaurant profiles, and restaurant operations including control and overall profitability.

Front Office Procedures: Explore the complex relationships between departments, technological advances, and unique front office tools. Learn about guest services in detail along with concepts involving property management systems and related applications.

Hospitality Industry Computers: Develop hands-on practical skills learning Hotellinx, the commercial front office software management system used in large North American and European properties. This will enable you to transfer from a college environment to a commercial environment.

Hospitality Law: Explore why understanding hospitality law underpins the way in which all hospitality organizations conduct their day-to-day business. This course is designed to give you an overview of procedures and practices relating to the concepts of federal and case law.

Hospitality Sales & Marketing: Understand the concepts of sales and marketing and gain effective strategies and practical applications critical in today’s hospitality industry.

Hospitality Supervision: Gain an understanding and theoretical application of the framework for Supervision and the management process.

Housekeeping Management: Learn how the housekeeping department functions, how it fits into the complete hotel and its key responsibilities and duties.

Human Resource Management: Learn why human resources is an important aspect of business management and be guided through an overview of current human resource practices.

Organizational Behaviour: Allows you to better understand the changing work place and how this effects the overall work place structure. Additionally, you will gain the knowledge, skills and abilities relating to values and self-leadership while demonstrating emotional intelligence.

Resort Management: Gain an overview of the resort industry operating in the various market places today and explore both the impact of development on operations along with managing the operation in various settings. Additionally, the uniqueness of timeshare resort operations, specialty resorts, cruise ships, and casinos will be discussed.

Security & Loss Prevention: Learn the theoretical application of the role of security and loss prevention in the hospitality industry. You will acquire the necessary skills to implement management policies and procedures as required by the industry.

Field Trips: Learn first-hand by touring facilities, meeting industry professional, and considering career options.


Costs

Check out our tuition and fees for all of our programs.

Program Costs


Our Hospitality Instructor & Recognized Expert

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Nesha Milicevic, BHM


Hospitality

With over 30 years in the industry, Nesha has gained international experience in a variety of positions in some prestige Hotel chains (InterContinental, Starwood, Le Meridien), as well as a few independent properties. He also gained event management, marketing, and consulting experience, working for some world leading companies in their respective fields. He was a General Manager for a couple of different properties and has also held Director of Operations and Revenue Management positions. Nesha has travelled the world extensively, and lived in different countries around the world, giving him great exposure to various cultures and traditions, as well as education. He is a natural leader/teacher, enthusiastic, energetic, but most importantly, professional in everything he does, and these traits he passes along to his students.


Current Students

See what Erica has to say about her experience in the Hospitality and Resort Business Management Diploma program!



“Canadian Tourism College has rekindled my passion for learning and love for school”

I did not exactly have a blast in high school so after finishing high school, I was not looking forward to spending another few years at some college. Now I enjoy learning but I don’t need, or even want, all the extra ‘fluff’ of a college kid life. By that I mean dorm rooms, football games, pep rallies etc. I come from a low income family which means I could barely afford to go to post secondary let alone all of the costs associated with maintaining an average college kid’s social life. My goal was to get my education and be able to say I did it.

The ideal college for me offers quick courses, time crunching schedules but still offers the capability and flexibility to work and maintain an income for myself. This is exactly what I found offered at Canadian Tourism College!” Read Erica’s full blog here.



Careers – What Could You Be?

Concierge

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Guest Services Agent

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Resort / Cruise Ship Staff

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Event Planner

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